After thoughtful consideration, we are retiring our Book Cart Program and will no longer be shipping or restocking carts in hospitals. While this program has impacted many families over the years, rising costs and logistical challenges made it difficult to sustain at scale.

Families will still have access to the same books they know and love through a new, more flexible system designed to meet them wherever they are.

Families can now request a complimentary pregnancy and infant loss book through a simple online form. Once submitted, they’ll receive a code to select a book from our online store at no cost, with shipping included.

This approach gives families the freedom to choose the resource that feels most helpful to them, when they’re ready.

We are introducing Held in Hope Care Packages, which will be provided directly through partner hospitals—one for each baby. These thoughtfully curated packages include comfort items, keepsakes, and gentle guidance to support families in the immediate moments after loss.

This shift allows us to offer something more personal, consistent, and meaningful at the bedside, while also simplifying distribution for hospitals.

We are expanding opportunities for hospitals to access specialized training in perinatal loss care through group licensing. Hospitals can also earn vouchers for Gemma’s Hope resources by encouraging staff participation and course completion.

This program supports both staff development and patient care—equipping teams with the tools they need while also bringing additional resources back to the families they serve.