• Gemma’s Hope Terms & Conditions

    Welcome to Gemma’s Hope. By accessing or using our website, participating in our programs or events, or making a purchase or donation, you agree to the following Terms and Conditions. Please read them carefully.

    General Use

    Gemma’s Hope (“we,” “our,” or “us”) provides this website and related services to support families experiencing pregnancy or infant loss and to offer opportunities for community involvement and charitable giving.
    You agree to use this site and all related services only for lawful purposes and in a manner that does not infringe on the rights of others.

    Donations, Purchases, and Auctions

    All donations are voluntary and non-refundable unless otherwise stated.

    When you make a purchase (such as merchandise or auction items), you agree to provide accurate billing and contact information.

    Prices, availability, and descriptions of products or auction items are subject to change without notice.

    If you participate in a silent auction or fundraiser, payment is due within the timeframe provided in your confirmation email. Items not paid for within that time may be offered to another bidder.

    For auction items requiring shipping, winners are responsible for any associated shipping costs unless otherwise noted.

    Communications and Opt-In Policy

    By submitting your information through our website, event forms, or donation pages, you may choose to receive communications from us, including email updates, newsletters, and text (SMS) messages.

    Email Communications

    • You may opt in to receive updates about events, volunteer opportunities, and other news.
    • You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any Gemma’s Hope email.

    SMS Communications

    • By providing your mobile number, you consent to receive occasional text messages related to Gemma’s Hope events, campaigns, and updates.
    • Message and data rates may apply.
    • To stop receiving messages, reply STOP at any time. For help, reply HELP or contact us at [insert email address].
    • Opting out of SMS does not affect your ability to receive essential communications (like event confirmations or receipts) by email.

    Privacy

    We value your privacy. Information collected through our website or event forms is used only for the purposes of communication, fulfillment, and donor relations.
    We do not sell, trade, or rent your personal information.
    For more information, please refer to our Privacy Policy.

    Intellectual Property

    All content on this website — including text, graphics, logos, photos, and other materials — is the property of Gemma’s Hope and protected by applicable copyright and trademark laws. You may not reproduce or distribute our content without written permission.

    Event Participation

    By attending a Gemma’s Hope event, you acknowledge that photographs or video recordings may be taken.
    We may use these images in promotional or educational materials unless you request otherwise in writing prior to the event.

    Limitation of Liability

    Gemma’s Hope is not liable for any indirect, incidental, or consequential damages that result from the use or inability to use our website, services, or event participation.

    Updates to These Terms

    We may update these Terms & Conditions from time to time. The “Effective Date” at the top will reflect the most recent version. Continued use of our site or participation in our programs after updates constitutes acceptance of the revised terms.

    Contact Us

    If you have any questions about these Terms & Conditions, please contact us:

    📧 Email: info@gemmas-hope.com
    📍 Mailing Address: 6302 Gold Dust Ct Charlotte, NC 28269
    🌐 Website: www.gemmas-hope.com